Privacy Policy

Information we collect

We collect information you provide directly — such as your name, work email, company, and team details when you request a trial or contact us. When our customers use the platform to screen candidates, we process candidate-submitted data (résumés, contact details, and interview responses) on their behalf as a data processor.

How we use information

• To provide, operate, and improve the TalentValue365 platform.
• To respond to trial requests, demos, and support enquiries.
• To conduct AI voice interviews and generate scored, bias-audited shortlists.
• To meet legal, compliance (EEOC, GDPR), and security obligations.

AI processing

Candidate interviews are conducted by an autonomous AI voice agent and scored against a rubric defined by the employer. Where a tenant enables PII masking, personal identifiers are stripped from prompts sent to language models. Scores and transcripts are stored for audit and are never used to train third-party models.

Data sharing

We do not sell personal data. We share data only with subprocessors necessary to run the service (cloud hosting, email delivery, voice and AI providers), each bound by contractual data-protection terms.

Data retention & your rights

Data is retained for as long as needed to provide the service or as required by law. Subject to applicable law, you may request access, correction, or deletion of your personal data. See our GDPR page for EU-specific rights and our data-request process.

Contact

Questions about this policy? Reach us via the contact form and our team will respond within one business day.